Application of Business Intelligence System on Decision Making - Softcover

S, Deepak

9798223059103: Application of Business Intelligence System on Decision Making

Softcover

ISBN 13: 9798223059103

Verlag: RMHH, 2023

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A highly dynamic market, changing client demands, fierce competition, the necessity of strict
control and risk management are only some of the characteristics of the business
environment where modern banks conduct their operations. Better management and
better decision-making process make the difference between the successful and the
unsuccessful on the market with these characteristics. Business intelligence solutions
for banks should provide the decision makers from all business segments of a bank with the
ability to manage and exploit information resources, in order to solve the problems and make
timely and high-quality decisions. Business intelligence systems in banks must be
comprehensive and yet simple for the end user.
Based on an extensive literature survey, it was deciphered that there are issues that are left
unaddressed concerning business intelligence system in Indian banking sector where the
impact of data analytics technology on banking performance is very high. The existing
literature also paved the way to understand that application of business intelligence system
in making banking operations successful, to identify those dimensions constituting
business intelligence system and its impact on banking and employee performance as a
whole.
The main objectives of the study are, identify the factors constituting the Business
Intelligence System of Banks, evaluate the Role of Business Intelligence System Capabilities
in Making Banking System Successful, analyse the Relationship between Components of
Business Intelligence System and Decisions and between Components of Business
Intelligence System and Employee and Bank Performance, assess the Influence of Business
Intelligence System on Quality of Decision Making in Banks, examine and establish the
Relationship between Business Intelligence System and Bank Employees Performance,
analyse the impact of Business Intelligence System on the Bank Performance. In addition, to
investigate the differences in various aspects of Business Intelligence System, Quality of
Decision Making, Bank and Employees Performance across the selected Demographic
Characteristics of Respondents and analyse the Association among the selected
Demographic Characteristics of Business Intelligence System Analysts in Banks. Finally, to
model the relationship between the Business Intelligence System and Employee Performance
and Bank Performance using Structural Equation Modeling.