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Certified ServiceNow Engagement Manager (TMA-CSEM) Professional Guide (Engagement Management) - Softcover

Buch 5 von 5: Engagement Management

Ali, Muhammad Zeeshan; John, Saqib Javed

 
9798247511908: Certified ServiceNow Engagement Manager (TMA-CSEM) Professional Guide (Engagement Management)
Softcover
ISBN 13: 9798247511908
Verlag: Independently published, 2026

Inhaltsangabe

The role of the ServiceNow Engagement Manager has evolved into one of the most critical success factors in modern digital transformation initiatives. Beyond technical understanding, this role demands strong stakeholder management, delivery governance, value realization, and the ability to align platform capabilities with business outcomes. The Certified ServiceNow Engagement Manager (TMA-CSEM) has been designed to formalize and elevate these competencies.

This book is part of the TecMan Academy ServiceNow Professional Certification Series, created to address a growing industry need: professionals who can successfully lead ServiceNow engagements from initiation to value realization. It is not intended to be a purely technical guide, nor is it a generic project management reference. Instead, it focuses on the intersection of strategy, delivery, governance, and customer success within ServiceNow programs.

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Verlag
Independently published
Erscheinungsdatum
2026
Sprache
Englisch
ISBN 13 
9798247511908
Einband
Taschenbuch
Anzahl der Seiten
150
Kontakt zum Hersteller
Manufactured by Amazon on behalf of the author
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