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BEYOND COURSES: Reimagining Learning & Development in the Age of AI: A Playbook for Learning & Development Professionals - Softcover
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If you are using AI to build courses faster, you may be solving the wrong problem.
Beyond Courses is a practical playbook for L&D leaders who need to decide when a course is the right answer, and what to do when it is not. Four tools from the book are ready to use in your next stakeholder meeting:
- Training Request Intake Template: diagnose the real issue behind a request before you agree to build anything
- Course-versus-Alternative Decision Matrix: compare a course with workflow support, coaching, practice, or a process fix before you commit budget
- Scripts for Redirecting a Training Request: starting points for challenging a request without sounding obstructive
- Capability Pilot Scorecard: plan a small pilot and judge it on business outcomes instead of completions
Most training requests are a proxy for something else. Behind them sit unclear expectations, broken processes, weak tools, or work that nobody reinforces. A course cannot fix any of that, and building one anyway costs budget and credibility.
AI has changed the economics of knowledge. Your people can already get answers in seconds. What they cannot get from a chatbot is judgement, or practice, or support inside the work itself. That is where L&D now earns its place.
The book moves through four tasks: diagnosing why the course-first model fails; understanding what AI changes; designing capability systems; and putting the shift into practice. It includes the CLEAR diagnosis model (Clarify success; Locate current performance; Explore causes; Assess transfer; Recommend interventions) and a full chapter on how to stop a training request and offer something better in its place.
Written for L&D leaders, and for the training managers and HR partners who work alongside them. If your inbox fills with requests to turn every problem into training, this book gives you a calmer way to respond: diagnose first, then choose the response that fits the problem.
Dr. Ravinder Tulsiani has spent more than two decades in learning and development leadership. He is the founder of Catalyst Learning & Strategy and the author of Your Leadership Edge and The Domino Map. His work focuses on workforce capability and the practical use of AI in the workplace.
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Beyond Courses: Reimagining Learning & Development in the Age of AI: A Playbook for Learning & Development Professionals
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Paperback. Zustand: new. Paperback. If you're using AI to build courses faster, you may be solving the wrong problem.For years, Learning & Development has been measured by output: courses launched, content produced, completions reported.But AI is changing the rules.When employees can retrieve information instantly, draft in seconds, and get support in the flow of work, the old course-centric model starts to crack. The question is no longer how to create more learning content faster. The real question is: what should L&D build instead?Beyond Courses is a practical playbook for L&D professionals who need to move from content production to capability architecture.This book shows you how to: diagnose whether training is actually the right responsestop defaulting to courses when the real issue sits in workflow, tools, incentives, or manager reinforcementdesign capability systems using playbooks, decision guides, workflow support, AI assistants, practice, and coachingdecide where courses still matter and where they do notuse AI to improve capability, not just accelerate content creationrun pilots that prove value in business termsreposition L&D as a function that improves performance, not just delivers learningInside, you'll get practical tools you can use immediately, including: a training request intake templatea course vs alternative decision matrixstakeholder scripts for redirecting training requestsan AI capability accelerator checklista capability pilot scorecardexecutive briefing language for finance-minded stakeholdersThis is not a book about hype.It is a no-nonsense guide for Learning & Development leaders, HR professionals, capability teams, and organisational designers who need a clearer, more credible way to respond to AI.If you want to move beyond course creation and start building capability where work actually happens, this playbook will show you how. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9798253285534
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Paperback. Zustand: new. Paperback. If you're using AI to build courses faster, you may be solving the wrong problem.For years, Learning & Development has been measured by output: courses launched, content produced, completions reported.But AI is changing the rules.When employees can retrieve information instantly, draft in seconds, and get support in the flow of work, the old course-centric model starts to crack. The question is no longer how to create more learning content faster. The real question is: what should L&D build instead?Beyond Courses is a practical playbook for L&D professionals who need to move from content production to capability architecture.This book shows you how to: diagnose whether training is actually the right responsestop defaulting to courses when the real issue sits in workflow, tools, incentives, or manager reinforcementdesign capability systems using playbooks, decision guides, workflow support, AI assistants, practice, and coachingdecide where courses still matter and where they do notuse AI to improve capability, not just accelerate content creationrun pilots that prove value in business termsreposition L&D as a function that improves performance, not just delivers learningInside, you'll get practical tools you can use immediately, including: a training request intake templatea course vs alternative decision matrixstakeholder scripts for redirecting training requestsan AI capability accelerator checklista capability pilot scorecardexecutive briefing language for finance-minded stakeholdersThis is not a book about hype.It is a no-nonsense guide for Learning & Development leaders, HR professionals, capability teams, and organisational designers who need a clearer, more credible way to respond to AI.If you want to move beyond course creation and start building capability where work actually happens, this playbook will show you how. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Bestandsnummer des Verkäufers 9798253285534
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BEYOND COURSES : Reimagining Learning & Development in the Age of AI: A Playbook for Learning & Development Professionals
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Taschenbuch. Zustand: Neu. Neuware - If you're using AI to build courses faster, you may be solving the wrong problem.For years, Learning & Development has been measured by output: courses launched, content produced, completions reported.But AI is changing the rules.When employees can retrieve information instantly, draft in seconds, and get support in the flow of work, the old course-centric model starts to crack. The question is no longer how to create more learning content faster. The real question is: what should L&D build instead Beyond Courses is a practical playbook for L&D professionals who need to move from content production to capability architecture.This book shows you how to: - diagnose whether training is actually the right response- stop defaulting to courses when the real issue sits in workflow, tools, incentives, or manager reinforcement- design capability systems using playbooks, decision guides, workflow support, AI assistants, practice, and coaching- decide where courses still matter and where they do not- use AI to improve capability, not just accelerate content creation- run pilots that prove value in business terms- reposition L&D as a function that improves performance, not just delivers learningInside, you'll get practical tools you can use immediately, including: - a training request intake template- a course vs alternative decision matrix- stakeholder scripts for redirecting training requests- an AI capability accelerator checklist- a capability pilot scorecard- executive briefing language for finance-minded stakeholdersThis is not a book about hype.It is a no-nonsense guide for Learning & Development leaders, HR professionals, capability teams, and organisational designers who need a clearer, more credible way to respond to AI.If you want to move beyond course creation and start building capability where work actually happens, this playbook will show you how. Bestandsnummer des Verkäufers 9798253285534
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