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Dispatch Culture: A Leadership Field Guide: Lessons in Chaos, Coffee, and Culture from a 911 Center Built to Break - Softcover

Lawrence, Todd

 
9798285258469: Dispatch Culture: A Leadership Field Guide: Lessons in Chaos, Coffee, and Culture from a 911 Center Built to Break
Softcover
ISBN 13: 9798285258469
Verlag: Independently published, 2025

Inhaltsangabe

What do you do when the 911 center is broken and nobody wants to admit it?

Todd Lawrence walked into a federal dispatch center that was drowning in grievances, burned-out employees, and outdated systems—and turned it into one of the best-run operations in the Air Force.

Dispatch Culture is a brutally honest and hilarious leadership memoir that shows how one caffeinated, ADHD-diagnosed supervisor used humor, grit, and empathy to rebuild trust and change the culture—from the console up.

Whether you’re a new supervisor, a dispatcher, or just someone who believes in fixing broken systems, this book will leave you with real tools, raw lessons, and more than a few laughs.

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Verlag
Independently published
Erscheinungsdatum
2025
Sprache
Englisch
ISBN 13 
9798285258469
Einband
Taschenbuch
Anzahl der Seiten
72
Kontakt zum Hersteller
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