Transforming the Global Hospitality Workforce Through Human-AI Interaction - Softcover

Softcover

ISBN 13: 9798337372419

Verlag: IGI GLOBAL SCIENTIFIC PUBLISHING, 2026

Inhaltsangabe

The global hospitality industry is undergoing a seismic shift under the influence of artificial intelligence (AI). Guest experiences, operational efficiency, and sustainability practices are being rapidly transformed. As AI becomes increasingly integrated within the hospitality sector, it is paramount to understand the ways in which this technology is reshaping operations, decision-making, and customer engagement. From predictive analytics for personalized services to AI-powered automation streamlining routine tasks, the potential impacts are profound and far-reaching. Understanding these changes is essential for businesses aiming to stay competitive and meet evolving guest expectations in the digital age. Transforming the Global Hospitality Workforce Through Human-AI Interaction explores the transformative role of AI in reshaping the global hospitality industry. This book brings together contributions from leading scholars and practitioners to examine how AI is redefining key components within hospitality. This book bridges the gap between theory and practice by offering both conceptual insights and real-world applications, providing a comprehensive understanding of AI's current and future influence on hospitality management. Covering topics such as robots and self-service technology, frontline hospitality, and sustainable development, this book is an excellent academic resource for graduate and doctoral students, hospitality professionals, consultants, technology providers, and more.

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Über die Autorinnen und Autoren

Eeman Almokdad is a researcher specializing in tourism behavior, service innovation, and sustainable practices. She holds a Ph.D. in Hospitality and Tourism Management from Sejong University, South Korea. Her recent work explores traveler responses to technology-driven services and public health interventions, with an emphasis on ESG (Environmental, Social, and Governance) implications in the tourism sector.

Kamel Mouloudj is a Professor at the College of Economics at the University of Medea in Algeria, specializing in research areas such as individual behavior prediction (including customers, employees, and students), marketing, waste management, sustainability, and green start-ups. He holds a Doctorate in Marketing from the University of Algiers 3 and has over 20 years of teaching experience. With more than 75 published works, Professor Mouloudj is also serving as the Chair of the Doctoral Training Committee in the Department of Commercial Sciences from 2019 to 2026. Additionally, he has actively participated in over 20 local and international conferences, contributing his expertise to a wide range of academic discussions.

Details zur Ausgabe

• Verlag: IGI GLOBAL SCIENTIFIC PUBLISHING
• Erscheinungsdatum: 2026
• Sprache: Englisch
• ISBN 13: 9798337372419
• Einband: Taschenbuch
• Anzahl der Seiten: 536
• Herausgeber: Almokdad Eeman, Mouloudj Kamel
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: gpsr@libri.de; gpsr@libri.de; ; Europaallee 1; Bad Hersfeld; 36244; Deutschland