Human Relations Management in Tourism - Hardcover

Hardcover

ISBN 13: 9798369313220

Verlag: IGI Global, 2024

Inhaltsangabe

In the competitive world of the tourism sector, effective human resources management has become a critical factor in determining the success and sustainability of organizations. Human Relations Management in Tourism delves into the key aspects of this essential discipline, exploring the intersection of marketing management, human resource management, and the latest trends in the tourism industry. As the world faces unprecedented challenges and other crises, the book highlights the enduring effects on individuals, businesses, communities, and destinations. Occupational stress, an ongoing concern in the hospitality industry, can lead to conflict among team members or between employees and their roles. By shedding light on this issue, the book seeks to offer valuable insights to undergraduate students, graduate students, professionals, practitioners, and researchers involved in the field of tourism management. As work practices and human resource guidelines undergo transformation in response to the pandemic context, the book provides a thoughtful reflection on the new trends and practices emerging in Human Resources and Marketing Management within the tourism industry. Some of the focal points include the exploration of Green Human Resources, The Human Resource Balanced Scorecard (HRBSC), corporate events, team-building trends, employee empowerment, job satisfaction, and best practices in human resource management specific to the tourism sector.

Über diesen Titel

Über die Autorin bzw. den Autor

Marco Valeri, PhD is a Senior Lecturer in Organizational Behavior, Faculty of Economics, Niccolò Cusano University, Italy. He is a Lecture in Applied Organizational Behaviour, Xenophon College, UK. He is Adjunct Professor at Taylor's University, Malaysia. He is Associate Researcher in Strategy, Magellan Research Center, School of Management, Iaelyon Business School, Jean Monet University, France. He is Honorary Associate Professor, University of Pannonia, Hungary. He's teaching and consultancy fields include strategic management, leadership development, cross-cultural management, international hospitality management. His research areas include sustainability and green practices, strategy implementation, knowledge management, family business, crisis management, information technology, network analysis. He has a long and extensive international academic experience and has taken visiting positions in several universities. He is member of several Editorial Boards of international tourism journals, reviewer and editor of several handbooks on entrepreneurship, tourism and hospitality management (Springer, Emerald, Routledge and IG Global).

Details zur Ausgabe

• Verlag: IGI Global
• Erscheinungsdatum: 2024
• Sprache: Englisch
• ISBN 13: 9798369313220
• Einband: Gebundene Ausgabe
• Anzahl der Seiten: 340
• Herausgeber: Valeri Marco, Sousa Bruno
• Kontakt zum Hersteller: preigu GmbH & Co. KG; mail@preigu.de; ; Lengericher Landstr. 19; Osnabrück; Niedersachsen; 49078; Deutschland