The decision-making process may seem to some to be a simple matter that can be resolved in a few minutes, but the truth indicates that this matter is fraught with difficulty and complications, especially if this decision is related to the fate of organizations, business institutions, and companies. Decision-making is not an abstract process, but rather a process that includes many effects of related variables.
Among the controls, determinants, and choices of alternatives in order to resolve matters, we will find that there is what is called the most appropriate alternative, and there is the optimal alternative, and each of them has a price and cost.
Also, the decision-making process must take into account the situation of the decision-maker, his accumulated experience, and other supporting factors, and also takes into account the interaction of the recipient of the decision, and decision-making process also should take into account the effects of the external and internal environment of organizations, and also the effects of the interfering environment between them.
We must differentiate between the concept of decision-making and the concept of decision-taking. The decision-making process is a process that passes through a number of stages, starting with identifying the topic or problem and taking note of all the details, then moving to the analysis stage, followed by the evaluation stage for this topic or problem, and then collecting information In order to make the decision by first proposing appropriate solutions, and working on evaluating them so that in the end the best one can be chosen among them.
The decision-taking process refers to the conclusion reached by the decision-maker / makers, after completing the collection of information and ideas about the topic or problem under discussion and finding a number of alternatives and solutions. As for the decision-taking process, it is the process in which the choice of the most appropriate solution, or the best out of a set of choices, is in the form of a decision made by a person or persons authorized to do so.
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