Developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that this book’s content remains current and includes references and examples about how service organizations can capitalize on, or are impacted by, ongoing technological and social changes impacting the world.
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Anbieter: BooksRun, Philadelphia, PA, USA
Paperback. Zustand: Very Good. 4. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Bestandsnummer des Verkäufers ACI4QJU6W3-8-1
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