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Expect Success: How to Manage by Expectations to Make Good Teams Great! - Softcover

Prusak, Julie; Prusak, Conrad

 
9798689737423: Expect Success: How to Manage by Expectations to Make Good Teams Great!

Inhaltsangabe

For over 28 years we have been finding reasonable solutions to complex problems. What we have found is that most often the solution lies within an examination of expectations. Over the years we have found that these expectations can be divided into four basic categories. This book is about those four categories as well as the interaction and value of those categories. We then explore those categories through thoughtful conversation and mutual curiosity which leads to simple solutions. Examination of expectations leads to clarity and leads to a desire to focus on intelligent solutions without blaming. This is what it means to Expect Success.

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