Leading the Line: Keeping 1st Line Leadership real - Softcover

Holmes

Softcover

ISBN 13: 9798868211799

Verlag: Independently published, 2023

Inhaltsangabe

Leading the Line is a book aimed at 1st Line Leaders, Team Leaders and Team Managers - cutting through the Corporate noise with simple, practical guidance and suggestions.

The book looks at what is really like to be a 1st Line leader in a Customer Operation as opposed to a theory or glamourised view of what people say it should be versus the reality of the job.

The book is split over 2 parts, the 1st will share some core basic principles, pragmatic and easy to follow actions which can easily be tailored to suit the individual. The 2nd part iswhere David shares his personal story of how he fell into leadership, what he learned along the way that helped him succeed, and what it was like those first few years.

Irrespective of where you are in leadership right now, be it starting out on your leadership journey or managing leaders, there is something for everyone in here.

Details zur Ausgabe

• Verlag: Independently published
• Erscheinungsdatum: 2023
• Sprache: Englisch
• ISBN 13: 9798868211799
• Einband: Taschenbuch
• Anzahl der Seiten: 194
• Kontakt zum Hersteller: Manufactured by Amazon on behalf of the author; https://www.amazon.de/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxemburg