Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes: Identify and Eliminate Waste in Every Process - Softcover

Martin, Karen; Osterling, Mike

Softcover

ISBN 13: 9798990534308

Verlag: TKMG Press, 2024

Inhaltsangabe

Metrics-Based Process Mapping (MBPM) is a tactical-level, visual mapping approach that enables improvement teams to make effective, data-based decisions regarding waste elimination and measure ongoing process performance. The mapping technique, often used to drill down from a value stream map, integrates the functional orientation of traditional swim-lane process maps with time and quality metrics that are essential for designing improved processes.

Building on the success of its popular predecessor, Metrics-Based Process Mapping: An Excel-Based Solution, this updated edition takes readers to the next level in understanding processes and process improvement. Among the improvements to this edition, the book includes:

• Foundational content about processes—what they are and how they vary
• A description of the difference between value-stream and process-level maps
• New content about how to bridge the gap between your current state and your desired future state
• Tips for effective team formation and mapping facilitation
• An implementation plan for those using the mapping methodology as a standalone tool and not part of a Kaizen Event

The Excel-based tool provides readers with a user-friendly way to electronically archive manually created maps in team settings for easier storage and distribution across your entire organization. While current and future state MBPMs are initially created during team-based activities using butcher paper and Post-its®, the electronic maps serve as standard work documentation for the improved process, enabling training, communication, and process monitoring activities.

This flexible, user-friendly tool includes:

• A custom toolbar that simplifies map creation and editing
• Automated calculation of key metrics
• An audit feature to prevent mapping errors
• The ability to simulate how improvements will impact staffing requirements

Über diesen Titel

Über die Autorin bzw. den Autor

Karen Martin is an award-winning playwright and author. She ran away with the circus, created plays in prisons, and strived to create transformational theatre experiences. Her contributions include: The Women's Circus: Leaping the Wire, and Women in Theatre: Ewa Czajor Memorial Award Recipients. She received a Local History Award for The Women's Jail Project. Her novel Dancing the Labyrinth won the Eyelands Book Award 2024. The Greek translation is published by Radamanthys Publications. Her second novel The Bringer of Happiness was inspired from Languedoc folklore. Delphi is the sequel to Dancing the Labyrinth and can be read as a stand-alone. Karen's non-fiction The Little Book of Red Flags, takes a humorous approach to a relationship breakdown. The Little Book of Apologies is it companion book.

Details zur Ausgabe

• Verlag: TKMG Press
• Erscheinungsdatum: 2024
• Sprache: Englisch
• ISBN 13: 9798990534308
• Einband: Taschenbuch
• Anzahl der Seiten: 134
• Kontakt zum Hersteller: Manufactured by Amazon on behalf of the author; https://www.amazon.de/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxemburg