Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Apprenticeship Level 2 Hospitality)

Stewart, Lambert Lambert Stewart, Elizabeth Blaikie, Sue Tissiman, Julie Smith,

ISBN 10: 1292279923 / ISBN 13: 9781292279923

Verlag: Pearson -, 2018

Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Bestandsnummer des Verkäufers 6545-9781292279923

Inhaltsangabe:

An ideal companion to support apprentices throughout their on-programme learning of Customer Service Practitioner Level 2 Apprenticeship Standard

Apprenticeship Handbook for Customer Service Practitioner (Level 2) provides apprentices with all the support they will need throughout the on-programme component of the Customer Service Practitioner Level 2 Apprenticeship Standard. It is a course companion that covers all the knowledge required by the apprenticeship Standard and set out in the Pearson EPA Amplification. It will also help apprentices identify and understand how to apply the appropriate skills and behaviours in the workplace.

Bibliografische Details

Titel: Apprenticeship Customer Service Practitioner...
Verlag: Pearson -
Erscheinungsdatum: 2018
Einband: paperback
Zustand: Very Good