In 2004 Charlie Protzman created The BASICS Lean Implementation Model, which covers the full spectrum of what is needed to be effective and successful at implementing a Lean System. The reader is taken through a step by step approach developed over the last 15 years, in the use and understanding of Lean tools, principles, and processes. The authors break down Lean concepts to their simplest terms to make everything as clear as possible for Lean practitioners.

You will learn an integrated, structured, problem-solving approach identified by the acronym BASICS (Baseline, Analyze, Suggest Solutions, Implement, Check and Sustain). This methodology is combined with a proven business strategy to help ensure a successful and sustainable transformation of any organization. The BASICS approach produces "real" bottom line savings with 20% to 50% or more increases in productivity when compared to pure batching environments.

As those who have read the book will tell you, this is not a theory book… but rather a book you can return to over and over again for reference, throughout your Lean journey.

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Charlie Protzman spent over 13 years with AlliedSignal (now Honeywell) and has a total of 32 years experience in Materials and Operations Management. The first Lean Master and a Strategic Operations Manager for AlliedSignal, he received several special recognition and cost reduction awards. Charlie was an external consultant for the Maryland World Class Consortium and a contributor to the resulting World Class Guidelines. He assisted the Consortium in the first three World Class company assessments.

Charlie, as the CEO of BIG, spent the last eighteen years implementing successful lean product, and administrative implementations and World Class Kaizen events across the U.S. in all types of industries. He has taught Lean Thinking principles to students from all over the World.

Charlie is following in the footsteps of his grandfather, Charles W. Protzman, Sr. who, as part of the CCS, under the direction of Macarthur, in 1948 surveyed over 70 Japanese companies and in 1949, taught CEO's of over 50 prominent Japanese telecommunications companies an eight week course in American Management Techniques which paved the way for Deming’s visit in 1950.

Charlie has a BA and MBA from Loyola College in Maryland and is a member of SME, SAE, Association for Psychological Type (APT) and past member of APICS, AME Champions Club and NAPM organizations.

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We first started out as ?The Paperback Exchange,? a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become ?PBShop.? This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.

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