This pocket reference guide to troubleshooting drive and memory problems aims to help readers determine what is wrong and how to fix or replace the component. Designed as a technician-level reference, it provides concise information for the diagnosis and repair of common computer storage systems.

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Stephen J. Bigelow (Leicester, MA) is the founder and President of Dynamic Learning Systems, a technical research and writing firm specializing in PC and peripheral service. An experienced electronics engineer, he is the author of several best-selling computer books including Troubleshooting, Maintaining and Repairing PCs, now in its fourth edition and is the editor of The PC Tolbox Newsletter.

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