"Business Processes: Operational Solutions for SAP Implementation" deals with enterprise resource planning (ERP) systems implementation, and also business operations/processes and information systems to support business operations/processes. There are a large number of books treating ERP implementation, operations management and information systems separately, but books dedicated to all three topics applied to practical issues of ERP implementation are scarce. However, teaching ERP merely as software does not work. Uniting these three topics in one book allows the reader to avoid the problems of teaching separate fields and then connecting them in one complex solution, providing the opportunity to better educate students.

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Victor Portougal is associate professor in the Department of Information Systems and Operations Management, Business School, The University of Auckland, New Zealand. He is the author of many articles in scholarly journals, practitioner magazines, and books. David Sundaram is a senior lecturer in the Department of Information Systems and Operations Management, Business School, The University of Auckland, New Zealand. He has a varied academic as well as professional background.

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