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COMPUTER TELEPHONY INTEGRATION

YARBERRY, WILLIAM A.

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ISBN 10: 0849399955 / ISBN 13: 9780849399954
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In this real-world guide for telephony decision makers, the author presents practical techniques for selecting, implementing, and managing voice communications systems-including Voice over IP. It enables buyers to focus on telephony systems that fit their organization's needs. It provides a wealth of new ideas that will enable them to provide new services, existing services at a lower cost, and "zero downtime" service levels. It helps them to quickly articulate a telephony strategy that encompasses large and small offices, domestic and international locations, and a heterogeneous hardware/software environment.

Über den Autor: Yarberry; William A. Idrontas Corporation, Houston, Texas, USA,

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Titel: COMPUTER TELEPHONY INTEGRATION

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