The leader in rooms management education and job-training for over two decades. This text provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work―from the global reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, and control and oversight. In a sequence that follows the flow of most guests―reservation, arrival, billing, departure, auditing and accounting―the book treats both the how (e.g., completing a reg. card) and the why (e.g., yield management) while keeping students abreast of the trends currently affecting the industry.

Rese�a del editor:

For courses in Hotel Front Office Management. The leader in rooms management education and job-training for over two decades. This text provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work-from the global reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, and control and oversight. In a sequence that follows the flow of most guests-reservation, arrival, billing, departure, auditing and accounting-the book treats both the how (e.g., completing a reg. card) and the why (e.g., yield management) while keeping students abreast of the trends currently affecting the industry.

��ber diesen Titel� kann sich auf eine andere Ausgabe dieses Titels beziehen.

Anbieterinformationen

Zur Homepage des Verk�ufers

Unternehmensdaten des Verk�ufers

The Book Spot
MN, U.S.A.

Gesch�ftsbedingungen:

We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.

Versandinformationen:

Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or over sized, we may contact you to let you know extra shipping is required.

Zahlungsarten
akzeptiert von diesem Verk�ufer

Vorauskasse Money Order Bar PayPal Bankwechsel

Zu Kaufgesuchen hinzuf�gen

Verwandte Artikel zu Check-In Check-Out (6th Edition)

Check-In Check-Out (6th Edition)

Vallen, Gary K., Vallen, Jerome J.

Neu - Hardcover

Unternehmensdaten des Verk�ufers