Check in Check Out

Vallen Gary K

ISBN 10: 0132991349 / ISBN 13: 9780132991346

Verlag: Pearson Academic Computing, 2012

Beschreibung

Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.

Bestandsnummer des Verkäufers M00132991349-G

Bibliografische Details

• Titel: Check in Check Out
• Verlag: Pearson Academic Computing
• Erscheinungsjahr: 2012
• Sprache: Englisch
• ISBN-10: 0132991349
• ISBN-13: 9780132991346
• Einband: Softcover
• Zustand: good

Über diesen Titel

Inhaltsangabe

Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning.