Using a step-by-step, highly visual approach, Andrews/Dark Shelton/Pierce's bestselling COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 11th edition, teaches you how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. Ensuring you are well prepared for 220-1101 and 220-1102 certification exams, each module covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You will study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices, Windows 10, macOS and Linux. Digital lab manuals, live virtual machine labs, simulations, auto-graded quizzes and interactive activities provide additional preparation for the certification exam -- and your role as an IT support technician or administrator.

�ber die Autorinnen und Autoren

Jean Andrews has more than 30 years of experience in the computer industry as well as more than 13 years of teaching in the college classroom. She has worked in a variety of businesses where she's designed, written, and supported application software. She has also managed a computer repair help desk and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she's written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in north Georgia.

Joy Dark Shelton has worked in the IT field as a help-desk technician providing first-level support for a company with presence in 29 states. She has also worked as a second-tier technician in healthcare IT and as an operations specialist designing support protocols and structures, where her CompTIA A+ and HIT certifications have been particularly useful. As an instructor, Ms. Shelton has taught online IT and has taught English as a second language in the United States and South America. She has helped write several successful technical textbooks with Ms. Andrews. Ms. Shelton lives in northwest Georgia with her two daughters and pet Doberman.

With more than 17 years’ experience troubleshooting and managing Information Systems for the Department of Defense and public sector, Nick Pierce teaches undergraduate through graduate level courses in the mid-Atlantic region. His experience in helpdesk operations along with troubleshooting global networks and RF communication systems, allows him to bring real world scenarios and experiences to the classroom. He regularly maintains his industry certifications and educates others in their pursuit of the same credentials. Nick lives in southeast Virginia

��ber diesen Titel� kann sich auf eine andere Ausgabe dieses Titels beziehen.

Anbieterinformationen

Established in 2010, Ubiquity Trade is an online procurement entity offering merchandise in a variety of industries, including books, media, education materials, and more. All merchandise is shipped brand-new from various facilities across the continental USA.

Zur Homepage des Verk�ufers

Unternehmensdaten des Verk�ufers

Ubiquity Trade
FL, U.S.A.

Gesch�ftsbedingungen und Versandinformationen

Verkaufsbedingungen

We guarantee the condition of every book as it's described on the Abebooks web sites. If
you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery
date. If you've changed your mind about a book that you've ordered, please use the Ask
bookseller a question link to contact us and we'll respond within 2 business days.

Palexbooks
54391 Village Center Drive
No 53
Idyllwild, CA ...

Mehr Information