Concierge Confidential: The Gloves Come Off--and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen

Michael Fazio; Michael Malice

ISBN 10: 0312643764 / ISBN 13: 9780312643768

Verlag: St. Martin's Press, 2011

Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Bestandsnummer des Verkäufers G0312643764I3N00

Inhaltsangabe:

New York City’s top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding

Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas—in winter? That’s right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City’s Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own.

In Concierge Confidential, Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy.

A few of Fazio’s tips include:

• When and how much to palm in tips

• How to get a seat or ticket to the hottest thing in town

• How to avoid being labeled a rube the minute you walk through the door

• How you can become your favorite store or restaurant’s most beloved customer

• And much more

Über die Autorinnen und Autoren:

MICHAEL FAZIO is a partner in Abigail Michaels Concierge, Manhattan’s premier concierge business, serving almost 20,000 condominiums, hotels and private clients. He has been featured in a wide variety of publications, including The New York Times, The New York Post and Crain’s New York Business, and is a recurring guest on ABC’s The View. He lives in New York City.

MICHAEL MALICE is the co-author of Made in America: the Most Dominant Champion in UFC History, a New York Times bestseller, and the subject of Harvey Pekar’s Ego & Hubris. He lives in Brooklyn.

Michael Fazio is cofounder of Abigail Michaels Concierge. Manhattan's premier concierge business, serving a population of more than twenty thousand of New York City's privileged elite. Cultivating his coveted list of personal contacts began at the start of his career in Los Angeles, where he worked as the harried and neglected personal assistant to a Hollywood talent agent and her roster of famous clients. He parlayed what he learned there into a concierge position at the InterContinental Hotel New York, a hotel chain he still serves. He has made several appearances on The View. He lives in New York City.
Michael Malice is the coauthor of Made in America: The Most Dominant Champion in UFC History and is the subject of Harvey Pekar's Ego & Hubris: The Michael Malice Story. He lives in New York City.

Bibliografische Details

Titel: Concierge Confidential: The Gloves Come Off-...
Verlag: St. Martin's Press
Erscheinungsdatum: 2011
Einband: Hardcover
Zustand: Good
Zustand des Schutzumschlags: No Jacket