Contemporary Management Approaches to the Global Hospitality and Tourism Industry

The hospitality, travel, and tourism industries play a major role in citizen wellbeing, socio-cultural integration, and the economic advancement of a nation. The industries are increasingly complex in operation, demanding excellence across a far-reaching and diverse set of capabilities and changes in management practices across the board. With growing expectations for a better service quality from the users and endless calls for value-added service, managers are under constant pressure to improve their services across all aspects while growing customer numbers to meet various stakeholder expectations. Contemporary Management Approaches to the Global Hospitality and Tourism Industry is a key reference source that provides crucial knowledge on the application of new management practices and trends in the tourism industry. While highlighting topics such as service quality, culture sensitivity, and brand marketing, this publication explores the influence of globalization and the methods of sustainable business practices. This book is ideally designed for managers, hotel directors, restaurateurs, researchers, industry professionals, professors, and students seeking cutting-edge hospitality and tourism management strategies.

Abraham Pius is a senior academic with extensive experience in teaching, developing and leading academics in professional and executive education programmes in business / hospitality management. Currently, working as a programme leader on business and hospitality management BA (Hons) Top Up programmes, accredited by the University of East London (UEL) for the LCCA. He works with Arden University, as undergraduate and postgraduate senior BL / DL lecturer where he delivers lectures and workshops for the BA (Hons) and Master of Business Administration (Online MBA) students. He has worked for the University International Telematic (UNINETTUNO) Italy, accredited programme in International Tourism, Hospitality and Event Management (MA), as a module leader and dissertation supervisor. He has international exposure having taught students from various nationalities and backgrounds across HNc to Masters’ levels, which evidences his adaptability and multi-leveled skills needed to do well in UK contemporary higher education.

Husam H. Alharahsheh is an experienced senior academic with an extensive experience of teaching, supervision and research within higher education context. His higher education qualification at the undergraduate and postgraduate levels were focused on the fields of business management and higher education management. He is an active contributor to the development of process of wide range of higher education courses at the undergraduate and postgraduate levels in the fields of business, hospitality and education management. He has excellent experience in academic management and leadership within UK higher education institutions. He is also a visiting academic across various universities as well as other academic institutions based in the UK and abroad. His academic and professional experience is developed through working across a wide number of UK based higher education institutions within the public, private as well as not for profit sectors. He has developed links with external networks within the industry to maintain understanding of the key trends and challenges that can be proactively and reactively researched and implemented within curriculum. His contributions in UK and abroad are giving him the opportunity to have further global exposure and understanding of key trends within various sectors. His key research interest are mainly in employability enhancement, internationalization, Globalization, sustainability, Education and enhancement of curriculum at various levels within higher education. His research is communicated nationally and internationally in the form of academic papers and books/book chapters published through highly reputable international academic journals and publishers. He is also actively contributing to enhancement of research quality published through acting as an executive editor of the Global Academic Journal of Economics and Business, associate editor of East African Journal of Economics, Business and Management, and Cross Current International Journal of Economics, Management and Media Studies. Furthermore, He has varied contributions to a wide number of international academic journals as a reviewer including but not limited to the Journal of Media Management and Entrepreneurship (JMME), International Journal of Responsible Leadership and Ethical Decision-Making (IJRLEDM), International Journal of Marketing and Sales Education (IJMSE), Saudi Journal of Business and Management Studies (SJBMS), International Journal of Teacher Education and Professional Development (IJTEPD), International Journal of Sustainable Entrepreneurship and Corporate Social Responsibility (IJSECSR), and International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA).

Adenike A. Adesanmi (MSc, PhD Finance) is a finance expert with more than four years of teaching finance and accounting related courses. Adenike has worked in University of Westminster, University of East London (LCCA Top – up) and a couple of colleges. She is currently working as a Business Instructor at Oxford College of Canada in Toronto Ontario.