Creating Effective Groups, Third Edition gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. This new edition features all new sections on diversity, group dynamics, online resources, and social media.

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Randy Fujishin is professor of speech communications at West Valley College, a community college in Saratoga, California. He is the author of several successful communications books, including Creating Communication, Gifts from the Heart, Discovering the Leader Within, and The Natural Speaker.

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