Creating Effective Rules in Public Sector Organizations

Leisha DeHart Davis

ISBN 10: 1626164479 / ISBN 13: 9781626164475

Verlag: Georgetown University Press Jul 2017, 2017

Beschreibung

Neuware - Rules in public sector organizations are both indispensable and disliked. Rules direct an array of critical tasks such as managing employees, controlling public finances, and structuring interactions with citizens. Yet scholars and practitioners alike tend to focus on the consequences of bad rules, such as inefficiency, rigidity, or unintended consequences. This focus on bad rules overlooks the need to craft the right rules. This book provides a comprehensive portrait of rules in public organizations, and it explains the characteristics of beneficial rules that help public organizations function effectively, what the author calls 'green-tape.' Drawing on a decade of original research and interdisciplinary scholarship, DeHart-Davis builds a framework of three perspectives. The organizational perspective, which sees rules as a tool for achieving managerial goals and organizational functions; the individual perspective, which examines how rule design and implementation impact employees; and the behavioral perspective, which explores human responses to the intersection of the first two perspectives. The author uses this framework to analyze a local-government case study of non-union employee grievance policy. The book concludes with summarizing key findings for practitioners as well as suggesting directions for future research.

Bestandsnummer des Verkäufers 9781626164475

Bibliografische Details

• Titel: Creating Effective Rules in Public Sector Organizations
• Verlag: Georgetown University Press Jul 2017
• Erscheinungsjahr: 2017
• Sprache: Englisch
• ISBN-10: 1626164479
• ISBN-13: 9781626164475
• Einband: Taschenbuch
• Zustand: Neu

Über diesen Titel

Inhaltsangabe

The creation of rules that govern processes is essential to any organization, but these rules are often maligned for creating inefficiencies. This book provides the first comprehensive set of rules in public organizations and seeks to find the balance between rules that create red tape and rules that help public organizations function effectively.

Über die Autorin bzw. den Autor

Leisha Dehart-Davis is an Albert and Gladys Coates Distinguished Term Associate Professor at the School of Government at the University of North Carolina-Chapel Hill. Her articles have appeared in the Journal of Public Administration Research and Theory, Public Administration Review, International Public Management Journal, and elsewhere.