A practical guide for building and sustaining top-performing teams

Based on the author’s many years of consulting experience with teams in the public and private sectors, Creating Effective Teams: A Guide for Members and Leaders describes why teams are important, how they function, and what makes them productive. Susan A. Wheelan covers in depth the four stages of a team—forming, storming, norming, and performing—clearly illustrating the developmental nature of teams and describing what happens in each stage. Separate chapters are devoted to the responsibilities of team leaders and team members. Problems that occur frequently in groups are highlighted, followed by what-you-can-do sections that offer specific advice. Real-life examples and questionnaires are used throughout the book, giving readers the opportunity for self-evaluation.

�ber die Autorin bzw. den Autor:

Susan Wheelan was president of GDQ Associates, Inc. Until 2001, she was a professor

of psychological studies and faculty director of the Training and Development Center

at Temple University. Dr. Wheelan received Temple University’s Great Teacher Award

in 1992. She also worked as a psychologist in a number of hospital and clinical settings.

Dr. Wheelan was the author of Facilitating Training Groups; Group Processes: A

Developmental Perspective; Creating Effective Teams: A Guide for Members and Leaders;

and Faculty Groups: From Frustration to Collaboration. She was editor of the Handbook

of Group Research and Practice and coeditor of The Lewin Legacy: Field Theory in Current

Practice and Advances in Field Theory. She wrote 66 research articles for publication.

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