This book provides an in-depth discussion of creativity and its relationship to project management. Examining the five processes executed in a project, it discusses common and not some common tools and techniques for developing project management deliverables. It also provides suggestions for overcoming common challenges that project managers face. Each chapter includes a checklist and a case study on the application of the concepts presented. The book also indicates how the topics of discussion relate to the Project Management Institute’s (PMI^�) Project Management Body of Knowledge (PMBOK^�).

�ber die Autorin bzw. den Autor

Ralph L. Kliem, PMP, has more than twenty-five years of experience with Fortune 500 firms in the financial and aerospace industries. His vast and varied experience in project and program management includes managing compliance, business continuity, and information technology projects and programs.

In addition to being the author of more than 15 books, which have been translated into several languages, he has published more than 200 articles in leading business and information systems publications.

Mr. Kliem is an adjunct faculty member of City University in Seattle and a former member of the Seattle Pacific University faculty, an instructor with Bellevue College and Cascadia Community College, and a frequent presenter to the Puget Sound chapter of the Project Management Institute and other professional organizations. He also teaches Project Management Professional (PMP�) certification and other project management seminars and workshops in the United States and abroad.

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