Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Buchnummer des Verkäufers
Inhaltsangabe: Today's customers are demanding an ever higher level of service while your competition is aggressive and eager to take advantage of any mistakes. In today's intensely competetive climate, you can't afford to lose a single customer.
This is an easy-to-read, practical, down-to-earth guide, free of theories and technical jargon. It serves as a single source to guide you through the maze of establishing and maintaining a customer service program. You will use checklists, examples, worksheets and case studies to tailor a customer service program for your company that will result in increased profits.
Vom Verlag: Peggy Morrow's book is a common sense guide to creating happy customers and keeping them that way. Some of the following customer service issues addressed in her book are: - Why consumers are demanding a higher level of service. - How does a business know its customer service policy is updated or inadequate? - How do you calm an angry customer? - How can a business stimulate good word-of-mouth advertising? Readers are assisted a step by step plan for making customer service their most effective marketing tool. Morrow's book is a perfect starting place for a company that wants to set a new standard of customer service.
Buchbeschreibung Advantage Plus Publishers, 1995. Paperback. Buchzustand: Good. Our goal with every sale is customer satisfaction, so please buy with confidence. Every order is shipped the same day or the next day. This is a used book in good condition and may show some signs of use or wear . Buchnummer des Verkäufers mon0001352372
Buchbeschreibung Advantage Plus Publishers. Paperback. Buchzustand: VERY GOOD. Very Good copy, cover and pages show some wear from reading and storage. Binding may have light creases. Lots of life left in these pages. Buchnummer des Verkäufers 2681776796
Buchbeschreibung Advantage Plus Publishers. Paperback. Buchzustand: As New. Almost in new condition. Book shows only very slight signs of use. Cover and binding are undamaged and pages show minimal use. Buchnummer des Verkäufers G0964563606I2N00
Buchbeschreibung Advantage Plus Publishers, 1995. Paperback. Buchzustand: Used: Good. Buchnummer des Verkäufers SONG0964563606
Buchbeschreibung Buchzustand: Very Good. Book Condition: Very Good. Buchnummer des Verkäufers 97809645636053.0
Buchbeschreibung Advantage Plus Publishers, 1995. Paperback. Buchzustand: New. Buchnummer des Verkäufers P110964563606
Buchbeschreibung Advantage Plus Publishers. PAPERBACK. Buchzustand: New. 0964563606 New Condition. Buchnummer des Verkäufers NEW6.0644857
Buchbeschreibung Advantage Plus Publishers, 1995. Paperback. Buchzustand: New. Buchnummer des Verkäufers DADAX0964563606