Managing human resources and its problems is also a matter of dealing with business issues and the effect of these issues. Managers and trainers need strategies that will enable them to provide practical solutions to a variety of problems. This book provides these strategies through concentrating on defining and measuring competence. There is also an analysis and exploration of psychometrics, detailing the methods used and their relevance to existing problems. This book reviews the competency assessment techniques involved and the implementation of these techniques, and also discusses allied issues such as coordinating and resourcing their application.

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