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Bestandsnummer des Verk�ufers 3ZHMCY006KR6

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Bibliografische Details

Titel

Designing Bots: Creating Conversational Experiences

Verlag

O'Reilly Media

Erscheinungsjahr

2017

Sprache

Englisch

ISBN-10

1491974826

ISBN-13

9781491974827

Einband

Softcover

Zustand

good

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�ber diesen Titel

Inhaltsangabe

From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it's for a new consumer service or an enterprise efficiency product.

Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn't in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You'll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text.

Explore different bot use-cases and design best practices
Understand bot anatomy--such as brand and personality, conversations, advanced UI controls--and their associated design patterns
Learn steps for building a Facebook Messenger consumer bot and a Slack business bot
Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots
Design and prototype your first bot, and experiment with user feedback

�ber die Autorin bzw. den Autor

Amir Shevat is the head of developer relations in Slack, working with bot developers and designers. Previously Amir managed Google Startup outreach program, helping developers around the world design and build better products. Amir has also created a product design course in Udacity, teaching product managers, designers & developers how to build products users love. Amir is the co-lead of the botness community where bot platform leads and bot developers share best practices.

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Anbieterinformationen

Goodwill of Silicon Valley?s mission is to support our employees, our customers, and people with challenging barriers to employment; to raise their standard of living and improve their lives through our services and social enterprise. Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients? sense of self-worth. We do this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help people overcome barriers to employment, build sustainable livelihoods, and transform their lives and communities.

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Goodwill of Silicon Valley
1080 North 7th Street, San Jose, CA, 95112, U.S.A.

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