Developing the Manager as a Helper (Self Development for Managers)

Hayes, John

ISBN 10: 0415110084 / ISBN 13: 9780415110082

Verlag: Cengage Learning Emea, 1995

Beschreibung

The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Bestandsnummer des Verkäufers GOR006866822

Bibliografische Details

• Titel: Developing the Manager as a Helper (Self Development for Managers)
• Verlag: Cengage Learning Emea
• Erscheinungsjahr: 1995
• Sprache: Englisch
• ISBN-10: 0415110084
• ISBN-13: 9780415110082
• Einband: Paperback
• Zustand: Very Good

Über diesen Titel

Inhaltsangabe

Are managers helpers? This book argues they should be. It is designed to help managers develop the helping skills vital for successful management. Using a six-stage model of helping, the author identifies key skills which can help managers to empower themselves and others: self awareness; establishing rapport and building relationships; listening and empathy; probing for information; identifying themes and seeing the bigger picture; giving feedback; and challenging assumptions. Readers are encouraged to develop and practice these skills through a range of self-assessment exercises. The workbook format should enable managers to monitor certain important aspects of their behaviour and improve the effectiveness of their helping interventions.