Developing the Manager as a Helper (Self Development for Managers) [Paperback.

Hayes, John

ISBN 10: 0415110084 / ISBN 13: 9780415110082

Verlag: Cengage Learning Emea, 1995

Beschreibung

very good overall condition. we post same or next working day from the u/k 0.0.

Bestandsnummer des Verkäufers 1027MOIXDXA

Bibliografische Details

• Titel: Developing the Manager as a Helper (Self Development for Managers) [Paperback.
• Verlag: Cengage Learning Emea
• Erscheinungsjahr: 1995
• Sprache: Englisch
• ISBN-10: 0415110084
• ISBN-13: 9780415110082
• Einband: Softcover
• Zustand: Used: Very Good

Über diesen Titel

Inhaltsangabe

Are managers helpers? This book argues they should be. It is designed to help managers develop the helping skills vital for successful management. Using a six-stage model of helping, the author identifies key skills which can help managers to empower themselves and others: self awareness; establishing rapport and building relationships; listening and empathy; probing for information; identifying themes and seeing the bigger picture; giving feedback; and challenging assumptions. Readers are encouraged to develop and practice these skills through a range of self-assessment exercises. The workbook format should enable managers to monitor certain important aspects of their behaviour and improve the effectiveness of their helping interventions.