Difficult Conversations: How to Discuss What Matters Most
Patton, Bruce
ISBN 10: 0670921343 ISBN 13: 9780670921348
Verlag: Penguin, 2011
Gebraucht
Softcover
Verkäufer
WeBuyBooks, Rossendale, LANCS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
AbeBooks-Verkäufer seit 14. November 2005
Dieser Artikel ist nicht mehr verfügbar.
Beschreibung
Beschreibung:
Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Bestandsnummer des Verkäufers wbs8717578422
Inhaltsangabe:
The 10th anniversary edition of the classic guide to handling life's toughest conversations
What is a difficult conversation?
Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three:
- The "what happened" conversation (what do we believe was said and done)
- The "feelings" conversation (the emotional impact on everyone involved)
- The "identity" conversation (what does this mean for everyone's opinion of themselves)
Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.
Über die Autorin bzw. den Autor: Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project at Harvard Law School.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
Bibliografische Details
Titel: Difficult Conversations: How to Discuss What...
Verlag: Penguin
Erscheinungsdatum: 2011
Einband: Softcover
Zustand: Very Good
Beste Suchergebnisse bei AbeBooks
Beispielbild für diese ISBN
Difficult Conversations: How to Discuss What Matters Most
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Bestandsnummer des Verkäufers GOR006261454
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Difficult Conversations: How to Discuss What Matters Most
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Bestandsnummer des Verkäufers GOR004397801
Anzahl: 2 verfügbar
Beispielbild für diese ISBN
Difficult Conversations: How to Discuss What Matters Most
Anbieter: Bahamut Media, Reading, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 6545-9780670921348
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Difficult Conversations: How to Discuss What Matters Most
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Very Good. Difficult Conversations: How to Discuss What Matters Most This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 7719-9780670921348
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Difficult Conversations: How to Discuss What Matters Most
Anbieter: Greener Books, London, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books. Bestandsnummer des Verkäufers 4852841
Anzahl: 1 verfügbar
Foto des Verkäufers
Difficult Conversations: How to Discuss What Matters Most
Anbieter: buchversandmimpf2000, Emtmannsberg, BAYE, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Gut. Gebraucht - Gut - ungelesen,als Mängelexemplar gekennzeichnet, mit leichten Mängeln an Schnitt oder Einband durch Lager- oder Transportschaden, Cover und paar Seiten geknickt -The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three:- The 'what happened' conversation (what do we believe was said and done)- The 'feelings' conversation (the emotional impact on everyone involved) - The 'identity' conversation (what does this mean for everyone's opinion of themselves)Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.Libri GmbH, Europaallee 1, 36244 Bad Hersfeld 352 pp. Englisch. Bestandsnummer des Verkäufers INF1000389092
Anzahl: 1 verfügbar
Foto des Verkäufers
Difficult Conversations
Anbieter: ZBK Books, Carlstadt, NJ, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: good. Used book in good and clean conditions. Pages and cover are intact. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks. Fast Shipping. Bestandsnummer des Verkäufers ZWM.J71A
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Difficult Conversations : How to Discuss What Matters Most
Anbieter: Buchpark, Maidenhead, Berkshire, Vereinigtes Königreich
Verkäuferbewertung 4 von 5 Sternen
Zustand: Fine. Condition: Fine | Pages: 352 | Language: English | Product Type: Books. Bestandsnummer des Verkäufers 10875167/22
Anzahl: 1 verfügbar
Foto des Verkäufers
Difficult Conversations
Anbieter: Goodwill of Silicon Valley, SAN JOSE, CA, USA
Verkäuferbewertung 4 von 5 Sternen
Zustand: acceptable. Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Acceptable condition! Any other included accessories are also in Acceptable condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear such as cover tears discoloration, staining, marks, scuffs, etc. All pages intact. Bestandsnummer des Verkäufers GWSVV.0670921343.A
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Difficult Conversations
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. pp. 352. Bestandsnummer des Verkäufers 3194237
Anzahl: 1 verfügbar