This major work from renowned scholars in the field, analyzes the role of language and symbolic media and shows how this enables us to move to new levels of understanding of contemporary organizational issues.

An introductory chapter examines the role and growing importance of discourse in the study of organizations. It critically evaluates the contributions of various disciplines and defines organizational discourse as a subject area. The chapters in the first section, Talk and Action, explore the relationship between discourse, action and interaction and their impact on organizational structure and behaviour. Stories and Sensemaking focuses on the analytical potential of the `story′ as a means of illuminating the ways in which organizational members make sense of their experience of organization.

Discourse and Organization includes contributions which demonstrate the fundamental significance of linguistic uSAGE and discursive construction to the ontologies of `organization′. Finally, a concluding discourse explores the claims and limitations of organizational discourse as a means of enriching our understanding of organization.

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Cliff Oswick is Professor of Organization Theory at The Business School (formerly known as Cass), City, University of London (and previously served as Deputy Dean between 2011 and 2016). Before joining Cass, he spent 4 years at Queen Mary, University of London as Dean of the Faculty of Law & Social Sciences. His research interests focus on the study of organizing processes and non-traditional approaches to organizational change. He has published over 150 academic articles and contributions to edited volumes. He is an Associate Editor for Journal of Change Management, a member of the Chartered Institute of Personnel and Development, an Associate Editor for Journal of Applied Behavioral Science, an elected member of the National Training Laboratory, former chair of the board of trustees for the Tavistock Institute of Human Relations (2014-2020), and previously served as chair of the Organization Development and Change Division of the Academy of Management (2015-2020). Cliff has also undertaken a variety of executive education and consultancy assignments for private and public sector organizations.

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