Beispielbild für diese ISBN

Effective Telephone Skills

Farrell, Thomas J.

1 Bewertungen bei GoodReads
ISBN 10: 0030983436 / ISBN 13: 9780030983436
Verlag: Harcourt, 1994
Gebraucht Zustand very good
Verkäufer Nearfine Books (Brooklyn, NY, USA) Anzahl: 1

Bei weiteren Verkäufern erhältlich

Alle  Exemplare dieses Buches anzeigen

Gently used. Expect delivery in 2-3 weeks. Buchnummer des Verkäufers 9780030983436-3

Über diesen Titel:


In keeping with the immense impact that telephones have had on our everyday lives, Effective Telephone Skills strives to teach stsudents or those already in business how to bring the telephone to its maximum potential as an effective tool for business success. Although it is intended as a basic text for courses in secretarial and business schools, this paperbound book is most effectively used as a supplement in a course in professional development or office administration. Features: * The text combines basic telephone communications theory with reinforcing exercises that can be used for simulation in or out of the classroom. This not only heightens awareness of the need for telephone skills, but also provides the knowledge and opportunity to improve those skills. * A "Telephone Personality Test" early in the book creates awareness of needed skills and checks aptitude. * Telephone Tactics illustrates the use of the telephone as a business tool in a variety of situations * Each chapter includes learning objectives, examples, strategies, assignments and review quizzes. New to this edition: * A new chapter, "Using New Technology" reflects recent technological developments in telephone communications. These include teleconferencing, mobile calls, "E" mail, faxing, and the pros and cons of voice mail.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Bibliografische Details

Titel: Effective Telephone Skills

Verlag: Harcourt

Erscheinungsdatum: 1994

Zustand: very good


Zahlungsarten, die dieser Verkäufer akzeptiert

Visa Mastercard American Express Carte Bleue

Verkäufer Nearfine Books
Adresse: Brooklyn, NY, USA

AbeBooks Verkäufer seit 13. Juni 2014
Verkäuferbewertung 4 Sterne


We guarantee the condition of every book as it is described on the Abebooks web sites. If
you are dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the
order has not arrived, you are eligible for a refund within 30 days of the estimated delivery
date. If you have changed your mind about a book that you have ordered, please use the Ask
bookseller a question link to contact us and we will respond within 2 business days.


Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Anbieterinformationen: Nearfine Books is a bookseller specialised in hard-to-find and out-of-print titles. We are based in London and New York.

Gebraucht kaufen
Preis: EUR 24,46 Währung umrechnen
Versand: EUR 3,73 Innerhalb USA Versandziele, Kosten & Dauer
In den Warenkorb legen