Emerging ITO and BPO Markets: Rural Sourcing and Impact Sourcing

Lacity, Mary C.; Rottman, Joseph W.; Carmel, Erran

Verlag: IEEE Computer Society Press, 2012
ISBN 10: 0769549187 / ISBN 13: 9780769549187
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Titel: Emerging ITO and BPO Markets: Rural Sourcing...
Verlag: IEEE Computer Society Press
Erscheinungsdatum: 2012

Zustand: New

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Mary C Lacity, Joseph W Rottman, Erran Carmel
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Buchbeschreibung IEEE Computer Society Press, United States, 2012. Paperback. Buchzustand: New. 254 x 175 mm. Language: English . Brand New Book ***** Print on Demand *****.This publication explores two overlapping niche sourcing markets: rural sourcing and impact sourcing. Rural sourcing is the practice of locating information technology outsourcing (ITO) or business process outsourcing (BPO) delivery centers in low-cost, non-urban areas. Impact sourcing is the practice of hiring and training marginalized people in ITO or BPO services who normally would have few opportunities for good employment. Rural sourcing and impact sourcing intersect when marginalized people in rural areas are hired, trained, and employed in ITO or BPO businesses. Based on 62 interviews with providers and clients in the US, Israel, India, and China, this concise study discusses challenges, best practices, and lessons for providers seeking to build ITO and BPO capabilities in remote areas or with unique populations and for clients seeking to buy their services. Buchnummer des Verkäufers APC9780769549187

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Buchbeschreibung IEEE COMPUTER SOC PR, 2012. PAP. Buchzustand: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Buchnummer des Verkäufers IQ-9780769549187

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Mary C Lacity, Joseph W Rottman, Erran Carmel
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Buchbeschreibung IEEE Computer Society Press, United States, 2012. Paperback. Buchzustand: New. 254 x 175 mm. Language: English . Brand New Book ***** Print on Demand *****. This publication explores two overlapping niche sourcing markets: rural sourcing and impact sourcing. Rural sourcing is the practice of locating information technology outsourcing (ITO) or business process outsourcing (BPO) delivery centers in low-cost, non-urban areas. Impact sourcing is the practice of hiring and training marginalized people in ITO or BPO services who normally would have few opportunities for good employment. Rural sourcing and impact sourcing intersect when marginalized people in rural areas are hired, trained, and employed in ITO or BPO businesses. Based on 62 interviews with providers and clients in the US, Israel, India, and China, this concise study discusses challenges, best practices, and lessons for providers seeking to build ITO and BPO capabilities in remote areas or with unique populations and for clients seeking to buy their services. Buchnummer des Verkäufers APC9780769549187

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Buchbeschreibung IEEE Computer Society Press. Paperback. Buchzustand: New. Paperback. 84 pages. Dimensions: 10.0in. x 6.9in. x 0.3in.This publication explores two overlapping niche sourcing markets: rural sourcing and impact sourcing. Rural sourcing is the practice of locating information technology outsourcing (ITO) or business process outsourcing (BPO) delivery centers in low-cost, non-urban areas. Impact sourcing is the practice of hiring and training marginalized people in ITO or BPO services who normally would have few opportunities for good employment. Rural sourcing and impact sourcing intersect when marginalized people in rural areas are hired, trained, and employed in ITO or BPO businesses. Based on 62 interviews with providers and clients in the US, Israel, India, and China, this concise study discusses challenges, best practices, and lessons for providers seeking to build ITO and BPO capabilities in remote areas or with unique populations and for clients seeking to buy their services. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Buchnummer des Verkäufers 9780769549187

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Lacity, Mary C.; Rottman, Joseph W.; Carmel, Erran
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