Titel: Essential Interviewing : A Programmed Approach to Effective Communication
Verlag: Wadsworth
Erscheinungsjahr: 1997
Sprache: Englisch
ISBN-10: 0534349498
ISBN-13: 9780534349493
Einband: Softcover
Auflage: 5. oder sp�tere Auflage
Zustand: Good

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From building rapport to facilitating change in both co-operative and resistant clients, this book guides readers step by step to mastery of each component of the complex process of effective professional/client communication. With an underlying foundation based on drawing out the stories that people have and listening to them, the book provides skills for physicians, nurses, ministers, teachers, psychologists, counsellors, and other professionals who are consistently involved with other individuals.

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