Five Star Service : How to Deliver Exceptional Customer Service
Heppell, Michael
ISBN 10: 1292100206 ISBN 13: 9781292100203
Verlag: Pearson Business, 2015
Gebraucht
Softcover
Verkäufer
Better World Books, Mishawaka, IN, USA
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Beschreibung
Beschreibung:
Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers 52983834-6
Inhaltsangabe:
Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
Über die Autorin bzw. den Autor:
Michael Heppell is one of the UK’s top motivational trainers. His programmes on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals.
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Bibliografische Details
Titel: Five Star Service : How to Deliver ...
Verlag: Pearson Business
Erscheinungsdatum: 2015
Einband: Softcover
Zustand: Good
Auflage: 3rd Edition.