ISBN 10: 1447165896 / ISBN 13: 9781447165897
Gebraucht / Anzahl: 0
Bei weiteren Verkäufern erhältlich
Alle  Exemplare dieses Buches anzeigen

Über dieses Buch

Leider ist dieses Exemplar nicht mehr verfügbar. Wir haben Ihnen weitere Exemplare dieses Titels unten aufgelistet.

Beschreibung:

Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Bringing together some of the world's leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation as a complex concept that exists and occurs at a systemic level, and across various service verticals - health, education, tourism, hospitality, telecommunications, retail. Addressing contemporary issues in service innovation it encompass both conceptual and applied contributions. Featuring a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the subject and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization's managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide-reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Buchnummer des Verkäufers

Über diesen Titel:

Bewertung (bereitgestellt von GoodReads):
4 durchschnittlich
(1 Bewertungen)

Inhaltsangabe:

Bringing together some of the world?s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation as a complex concept that exists and occurs at a systemic level, and across various service verticals ? health, education, tourism, hospitality, telecommunications, retail. Addressing contemporary issues in service innovation it encompass both conceptual and applied contributions.

Featuring a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the subject and to make clear the pitfalls to be avoided.

Culminating in a suggested step-by-step guide to enable service organization?s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide-reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Endorsements:
Bringing together the wide and diverse field of service innovation into a single, comprehensive and insightful text is a daunting challenge. Yet this is exactly what the Handbook of Service Innovation does. A great and compelling read, which I wholeheartedly recommend.

Professor Andy Neely, Director, Cambridge Service Alliance, University of Cambridge, UK.

This is a hugely important topic and this handbook containing chapters from some of the leading academics and practitioner in the field. Service innovation encapsulates much of the work on management practices and productivity. As the modern world increasingly focuses on services long-run growth is going to come from innovation in their delivery, both product and process innovation. This book provides an ideal map for researchers to get up to speed on the latest work and thinking.

Professor Nicholas Bloom, Professor of Economics, Stanford University, California USA.Senior Associate of the Centre for Economic Performance, London School of Economics, London, UK.

The nature of service innovation continues to evolve as service offerings dominate over product offerings in developed economies around the world.  Today making sense of service innovation is a top priority in industry, academia, government, and the social sectors.  The Handbook of Service Innovation provides a up-to-date set of concepts, examples, and perspectives on this intellectual deep and economic significant area of research, practice, education, and policy.

Dr. James ("Jim") C. Spohrer
Director, IBM University Programs (IBM UP) and Cognitive Systems Institute
IBM Research - Almaden, San Jose, USA

Inhaltsangabe:

Bringing together some of the world?s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making.

Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided.

Culminating in a suggested step-by-step guide to enable service organization?s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Includes endorsements from professionals in the field of service innovation.

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Bibliografische Details

Titel: $listing_disp.getBaseListing().getTitle()



Zustand: New

Beste Suchergebnisse bei AbeBooks

1.

Renu Agarwal, Willem Selen, Goran Roos, Roy Green
Verlag: Springer 2015-04-14|NU-LBR-01562877 (2015)
ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Hardcover Anzahl: 5
Anbieter
Chiron Media
(Wallingford, Vereinigtes Königreich)
Bewertung
[?]

Buchbeschreibung Springer 2015-04-14|NU-LBR-01562877, 2015. Hardcover. Buchzustand: New. 9781447165897. Buchnummer des Verkäufers NU-LBR-01562877

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 95,05
Währung umrechnen

In den Warenkorb

Versand: EUR 3,40
Von Vereinigtes Königreich nach USA
Versandziele, Kosten & Dauer

2.

Verlag: Springer London Ltd, United Kingdom (2015)
ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Hardcover Anzahl: 1
Anbieter
The Book Depository
(London, Vereinigtes Königreich)
Bewertung
[?]

Buchbeschreibung Springer London Ltd, United Kingdom, 2015. Hardback. Buchzustand: New. 2015 ed.. 239 x 165 mm. Language: English . Brand New Book. Bringing together some of the world s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation. Buchnummer des Verkäufers SPR9781447165897

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 97,94
Währung umrechnen

In den Warenkorb

Versand: Gratis
Von Vereinigtes Königreich nach USA
Versandziele, Kosten & Dauer

3.

Verlag: Springer London Ltd, United Kingdom (2015)
ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Hardcover Anzahl: 1
Anbieter
The Book Depository US
(London, Vereinigtes Königreich)
Bewertung
[?]

Buchbeschreibung Springer London Ltd, United Kingdom, 2015. Hardback. Buchzustand: New. 2015 ed.. 239 x 165 mm. Language: English . Brand New Book. Bringing together some of the world s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation. Buchnummer des Verkäufers SPR9781447165897

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 97,97
Währung umrechnen

In den Warenkorb

Versand: Gratis
Von Vereinigtes Königreich nach USA
Versandziele, Kosten & Dauer

4.

ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Anzahl: 1
Anbieter
BWB
(Valley Stream, NY, USA)
Bewertung
[?]

Buchbeschreibung Buchzustand: New. Depending on your location, this item may ship from the US or UK. Buchnummer des Verkäufers 97814471658970000000

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 97,97
Währung umrechnen

In den Warenkorb

Versand: Gratis
Innerhalb USA
Versandziele, Kosten & Dauer

5.

Agarwal, Renu (EDT)/ Selen, Willem (EDT)
Verlag: Springer London Ltd 2015-04-09, England (2015)
ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Hardcover Anzahl: 10
Anbieter
Blackwell's
(Oxford, OX, Vereinigtes Königreich)
Bewertung
[?]

Buchbeschreibung Springer London Ltd 2015-04-09, England, 2015. hardback. Buchzustand: New. Buchnummer des Verkäufers 9781447165897

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 98,24
Währung umrechnen

In den Warenkorb

Versand: EUR 5,11
Von Vereinigtes Königreich nach USA
Versandziele, Kosten & Dauer

6.

Verlag: Springer (2015)
ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Hardcover Anzahl: 1
Anbieter
Irish Booksellers
(Rumford, ME, USA)
Bewertung
[?]

Buchbeschreibung Springer, 2015. Hardcover. Buchzustand: New. book. Buchnummer des Verkäufers 1447165896

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 105,80
Währung umrechnen

In den Warenkorb

Versand: Gratis
Innerhalb USA
Versandziele, Kosten & Dauer

7.

Renu Agarwal
Verlag: Springer-Verlag Gmbh Apr 2015 (2015)
ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Anzahl: 2
Anbieter
Rheinberg-Buch
(Bergisch Gladbach, Deutschland)
Bewertung
[?]

Buchbeschreibung Springer-Verlag Gmbh Apr 2015, 2015. Buch. Buchzustand: Neu. 246x169x53 mm. Neuware - Bringing together some of the world's leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization's managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation. 842 pp. Englisch. Buchnummer des Verkäufers 9781447165897

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 106,99
Währung umrechnen

In den Warenkorb

Versand: EUR 17,13
Von Deutschland nach USA
Versandziele, Kosten & Dauer

8.

Renu Agarwal
Verlag: Springer-Verlag Gmbh Apr 2015 (2015)
ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Anzahl: 2
Anbieter
AHA-BUCH GmbH
(Einbeck, Deutschland)
Bewertung
[?]

Buchbeschreibung Springer-Verlag Gmbh Apr 2015, 2015. Buch. Buchzustand: Neu. 23.5x15.5x cm. Neuware - Bringing together some of the world's leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization's managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation. 842 pp. Englisch. Buchnummer des Verkäufers 9781447165897

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 106,99
Währung umrechnen

In den Warenkorb

Versand: EUR 29,50
Von Deutschland nach USA
Versandziele, Kosten & Dauer

9.

Renu Agarwal
Verlag: Springer-Verlag Gmbh Mrz 2015 (2015)
ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Anzahl: 1
Anbieter
Bewertung
[?]

Buchbeschreibung Springer-Verlag Gmbh Mrz 2015, 2015. Buch. Buchzustand: Neu. 246x169x53 mm. Neuware - Bringing together some of the world's leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization's managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation. 842 pp. Englisch. Buchnummer des Verkäufers 9781447165897

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 106,99
Währung umrechnen

In den Warenkorb

Versand: EUR 11,99
Von Deutschland nach USA
Versandziele, Kosten & Dauer

10.

Renu Agarwal
Verlag: Springer-Verlag Gmbh Apr 2015 (2015)
ISBN 10: 1447165896 ISBN 13: 9781447165897
Neu Anzahl: 2
Anbieter
Agrios-Buch
(Bergisch Gladbach, Deutschland)
Bewertung
[?]

Buchbeschreibung Springer-Verlag Gmbh Apr 2015, 2015. Buch. Buchzustand: Neu. 246x169x53 mm. Neuware - Bringing together some of the world's leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization's managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation. 842 pp. Englisch. Buchnummer des Verkäufers 9781447165897

Weitere Informationen zu diesem Verkäufer | Frage an den Anbieter

Neu kaufen
EUR 106,99
Währung umrechnen

In den Warenkorb

Versand: EUR 17,11
Von Deutschland nach USA
Versandziele, Kosten & Dauer

Es gibt 8 weitere Exemplare dieses Buches

Alle Suchergebnisse ansehen