Titel: IMOLP Understanding Business Process Management: Workbook 4 (Institute of Management Open Learning Programme S.)
Verlag: Pergamon Flexible Learning
Erscheinungsjahr: 1997
Sprache: Englisch
ISBN-10: 0750636599
ISBN-13: 9780750636599
Einband: Paperback
Zustand: Very Good

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Inhaltsangabe

By the end of this workbook you should be able to: understand the importance of business processes and their relationship with quality assurance; establish systems to monitor quality; apply techniques to improve business processes. It talks about managing processes effectively for efficient resource management. It features business processes and fishbone diagrams. It discusses monitoring improvement in product or service quality.

Rese�a del editor

Objectives - by the end of this workbook you should be able to:
� Understand the importance of business processes and their relationship with quality assurance
� Establish systems to monitor quality
� Apply techniques to improve business processes.

*Managing processes effectively for efficient resource management
*Business processes and fishbone diagrams
*Monitoring improvement in product or service quality

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