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Implementing Quality: A Practical Guide to Tools and Techniques

Basu, Ron

Verlag: Cengage Learning EMEA, 2004
ISBN 10: 1844800571 / ISBN 13: 9781844800575
Gebraucht / Soft cover / Anzahl: 1
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Titel: Implementing Quality: A Practical Guide to ...

Verlag: Cengage Learning EMEA

Erscheinungsdatum: 2004

Einband: Soft cover

Zustand: Used


This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: PART I: THE FOUNDATIONS OF QUALITY. 1. Quality and Operational Excellence. 2. History of the Quality Movement. 3. The Scope of Tools and Techniques. PART II: TOOLS. 4. Tools for Definition. 5. Tools for Measurement. 6. Tools for Analysis. 7. Tools for Improvement. 8. Tools for Control. PART III: TECHNIQUES. 9. Quantitative Techniques. 10. Qualitative Techniques. PART IV: IMPLEMENTATION. 11. Making it Happen. 12. Case Studies. Appendix 1: Management Models. Appendix 2: Random Nominal Numbers. Appendix 3: Answers to Numeric Exercises in Part II. Bibliography. Glossary. Index. Buchnummer des Verkäufers ABE_book_usedgood_1844800571

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Inhaltsangabe: Implementing Quality provides readers with the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. Most books on managing quality focus on concepts and strategy rather than how to make it happen, but this text gives guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Implementing Quality also covers Six Sigma, a measure of quality that strives for near perfection, in detail. This comprehensive, user-friendly and hands on book is a single source of reference of tools and techniques for all practitioners and students of operational excellence.

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