Filled with excellent diagrams and examples, the book discusses the theories of Edward Deming and other quality gurus, as well as the history of the Six Sigma program. It helps you lay the foundation for a Six Sigma program and discusses how to get upper management involved in the process.

But the heart of the book is the statistical tools used in Six Sigma. From FMEA (Failure Mode and Effect Analysis) to QFD (Quality Functional Deployment) and DOE (Design of Experiment), Implementing Six Sigma is your guide to understanding these powerful improvement techniques. Rather than just a brief overview, it breaks down each tool into a separate chapter and gives an in-depth analysis of each process. The chapters contain exercises that help you understand the tools and how to best utilize each one to achieve a minimum number of defects in the production process.

Written in an engaging style, this book is your guide to implementing a Six Sigma program. Contains appendices with numerous examples and copies of actual implementation guides used at Motorola.

Hardback / 1999 / 791 pages

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"A must for any orangization interested in integrating the Six Sigma approach into their business strategy." - Janice E. Shade Kraft, NA

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