Organizations that produce products or deliver services usually track and report activity levels and evaluate the organization s ability to attain desired goals.But many widely used business management measurement systems and reporting practices experience problems in either implementation or interpretation problems that can potentially reduce rather than enhance organizational effectiveness.Integrated Enterprise Excellence, or IEE, provides business leaders with the information necessary for appropriate corporate governance, allowing an organization to operate using correct and timely performance measures in a form that is actionable. Implementation of IEE leads to effective organizational strategies and goals along with an improved likelihood of organizational achievement.

�ber die Autorin bzw. den Autor:

Forrest W. Breyfogle III is the CEO of Smarter Solutions Inc., a company he founded after a twenty-four-year career with IBM. Over the years, he has developed the Integrated Enterprise Excellence (IEE) system, which takes Lean Six Sigma and the Balanced Scorecard to the next level. He and the Smarter Solutions team teach companies how to implement and benefit from the IEE system. He has conducted his training workshops for both individuals and organizations all over the world. In 2004 Mr. Breyfogle received the American Society for Quality Crosby Medal for his book, Implementing Six Sigma, 2nd edition. He has authored and contributed to seven books and published over seventy technical articles on Six Sigma and Lean methods. He is a professional engineer, an ASQ Fellow, and a member of the board of advisors for the University of Texas Center for Performing Excellence.

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