"The best basis around for user-centered interaction design, both as a primer for students as an introduction to the field, and as a resource for research practitioners to fall back on. It should be labelled 'start here'." Pieter Jan Stappers, ID-StudioLab, Delft University of Technology In the field of Interaction Design one book stands out, a book that has established itself at the core of the field. With this new edition, the authors have successfully strengthened that position. The new structure and content makes the book highly relevant and needed in the field. Anyone who wants to learn about the basics of interaction design should make this book their first stop!" Erik Stolterman, Ph.D., Indiana University, USA This new edition of Interaction Design is a welcome and timely support for those of us teaching and researching in the field. It fills in the gaps that were emerging in the first edition as new interactive technologies become available and older ones change so much. I value this text for the way it is so grounded in real examples and actual human practices, and for its strong design focus. It is a most useful and usable book. Dr Toni Robertson, Interaction Design and Work Practice Lab, University of Technology, Sydney "The first edition of "Interaction Design" has been my text book of choice for general HCI courses at both undergraduate and Masters level for several years. It is authoritative, eminently readable and thought-provoking for students. It achieves a good balance between the human, computing and design aspects of the subject. The second edition strengthens the treatment of data gathering and analysis and approaches to evaluation, andintroduces a welcome focus on affective aspects of interaction, reflecting recent research developments in the discipline. I am looking forward to working with this new edition." Ann Blandford, Director of UCL Interaction Centre and Professor of Human- Computer Interaction " An exceptional book that helps bring design thinking and a human perspective to the conceptualization and development of technology-based products and systems." Bill Buxton, Principal Researcher, Microsoft Research

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