Popular syndicated columnist Ken Lloyd returns to grapple once again with one of America's most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound advice as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous, classic, and current workplace (mis)behaviorspast and presentalong with the most powerful strategies that readers can use today to deal effectively with them.

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Ken Lloyd, Ph.D., is a nationally recognized consultant, author, educator, and newspaper columnist based in Encino, California. With specialties in organizational behavior, management training and development, and communication, Dr. Lloyd has consulted in a wide range of industries including healthcare, apparel, financial services, electronics, Internet service provider, and entertainment. His nationally syndicated workplace advice column (New York Times Syndicate) appears in newspapers across the United States.

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