Key Performance Indicators: Developing, Implementing,and Using Winning KPIs

David Parmenter

ISBN 10: 0470095881 / ISBN 13: 9780470095881

Verlag: Wiley, 2007

May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Bestandsnummer des Verkäufers G0470095881I4N00

Inhaltsangabe:

Revolutionary in performance management, Key Performance Indicators demonstrates a new way of breaking performance measures into key result indicators (KRIs), performance indicators (PIs), and key performance indicators (KPIs). This work explains why so many balanced scorecards have not worked: they simply had the wrong measures. This important book provides readers with helpful resources including a twelve-step model, guidelines, and checklists for each step, an implementation resource kit with questionnaires and worksheets, workshop outlines, and a list of over 500 performance measures.

Über die Autorin bzw. den Autor: DAVID PARMENTER is the CEO and Managing Director of Waymark Solutions (www.waymark.co.nz). For the last ten years, he has specialized in assisting organizations to measure, report, and improve their performance.He has an in-depth understanding of "winning KPIs" and how an organization can implement a balanced scorecard in sixteen weeks. Parmenter has worked with many corporate service functions in Europe and New Zealand to adopt and implement better practices. He is an international presenter and authority on a wide range of topics including quarterly rolling planning-replacing the annual planning process. He has also worked as a senior consultant for Ernst & Young in both London and Wellington, where he was involved in performing operational reviews and feasibility studies. He has also worked for BP Oil New Zealand Ltd, Arthur Andersen, and Price Waterhouse.David is a member of the New Zealand and English Institute of Chartered Accountants. He is a regular writer for professional and business journals.

Bibliografische Details

Titel: Key Performance Indicators: Developing, ...
Verlag: Wiley
Erscheinungsdatum: 2007
Einband: Hardcover
Zustand: Very Good
Zustand des Schutzumschlags: No Jacket