The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindness

Kindness and leadership aren’t often synonymous. Ask someone to describe "good leadership" to you and you will hear many adjectives used: authentic, bold, challenging, charismatic, decisive, empowering, fearless, goal-oriented, humble, inspiring, original, passionate, role-model, strategic and transparent, to name of a few. And though there are many more that come to mind, kindness isn’t one of them. And here’s the problem with that.

Leaders lead. And the way a leader leads – how they do what they do – influences those they lead. From the president of the country, to the president of a company, from middle managers, right down to front-line supervisors, what a leader models – how they think, speak and act – influences the people they lead. Leaders who think, speak and act unkindly give legitimacy and permission to those they lead to think, speak, and act in exactly the same unkind ways. Today, in a world where a leaders’ words and actions travel quickly through social media channels such as Twitter, their influence – unkind or kind – is amplified through repeated views and sharing. In an increasingly fragmented, polarized and divided world, we need leaders who will bring people together not divide them. Leaders who value and model cooperation and collaboration over competition. And who model ways to think kindly, speak kindly and act kindly. We need kindness to become synonymous with good leadership. So that when someone is asked to describe the traits of a good leader, kindness will be the first word that comes to mind.

Essentially, the purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces, organizations and the world. Each chapter contains a mixture of theory, case studies and reflections from leaders and the people they influence. As well, the book follows the fictional stories of Kay’La Janson and Kevin Landrell, as they become leaders in a failing organization that is ultimately turned around through kind leadership. Between chapters there are a series of practical exercises based on concepts presented in the previous chapter with space to record outcomes and reflections on the practice process.

This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use to turn theory into practice. Because "change means doing things differently," and because we only really "learn by doing" to create kinder organizations, kinder communities and a kinder world, leaders must be able to begin practicing kindness right away. By the time you finish the book, you will feel confident in your ability to lead with kindness and also to address organizational problems at work, at home and in the community, with kindness.

Karyn Ross is on a mission to Help People Create a Better, Kinder World. An artist, internationally acclaimed speaker, award-winning author, consultant, coach and practitioner, Karyn travels the globe teaching people her unique system of combining creativity, continuous improvement and kindness to make a better world. As well as being the owner of KRC (Karyn Ross Consulting) Karyn is one of the Founding Mothers of Women in Lean – Our Table, a global group of more than seven hundred and fifty women lean practitioners. Karyn is also Founder and President of the Love and Kindness Project Foundation, a registered public charity and The New School for Kind Leaders. She has created both of these initiatives to help people around the world think, speak, act and lead more kindly.

Karyn’s sixth book, The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness will be available late spring 2021. Karyn’s five other books are: How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook, the Shingo-award winning The Toyota Way to Service Excellence: Lean Transformation in Service Organizations, I’ll Keep You Posted: 102 of My Reflections to Help You Start – and Deepen – Your Own Active Reflection Process, Think Kindly – Speak Kindly – Act Kindly: 366 Easy and Free Ideas You Can Use to Create a Kinder World…Starting Today, and Big Karma and Little Kosmo Help Each Other. Proceeds from books fund The Love and Kindness Project Foundation.

When not traveling, Karyn spends time designing and sewing her own clothes! Follow Karyn on LinkedIn for a daily inspirational post about creativity, kindness and/or continuous improvement.