12 Ladders to World Class Performance: How Your Oganization Can Compete with the Best in the World: Practical Steps to Seizing the Competitive Edge

Drennan, David, Pennington, Steuart

ISBN 10: 0749430001 / ISBN 13: 9780749430009

Verlag: Kogan Page, 1999

Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Bestandsnummer des Verkäufers M00749430001-G

Inhaltsangabe:

In this text the author takes 12 key factors that each contribute towards the achievement of world class performance, and divides each into 5 "rungs" on that ladder. Each section guides the reader through the practical steps of improvement from level 1 (ordinary) to level 5 (world class). These ladders include aligning management objectives; customer focus; managing for quality; teamwork; rewards and recognition.

Über die Autorin bzw. den Autor: David Drennan, formerly Director of Mars Group UK and Special Professor of Management at Nottingham University, is now Managing Director of Good People Management International (GPM).

Bibliografische Details

Titel: 12 Ladders to World Class Performance: How ...
Verlag: Kogan Page
Erscheinungsdatum: 1999
Einband: Softcover
Zustand: good