Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness (Jossey-Bass Leadership Series). Dieser Artikel ist nicht verfügbar.
Shrader, Alan R.,Davis, Raymond P.
Sprache: Englisch
Verlag: Jossey-Bass, 2007
- Hardcover
- Gebraucht
Anbieter: HPB-Diamond, Dallas, TX, USAHPB-Diamond
Verkäufer:in bei AbeBooks seit 15. September 2017
Zustand: Gebraucht - Gut
EUR 2,30
Artikelbeschreibung des Verkäufers
Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
Bestandsnummer des Verkäufers S_472426277
- Titel
- Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness (Jossey-Bass Leadership Series)
- Autor
- Shrader, Alan R.,Davis, Raymond P.
- Verlag
- Jossey-Bass
- Erscheinungsjahr
- 2007
- Zustand
- Very Good
- Einband
- hardcover
- Sprache
- Englisch
- ISBN-10
- 0787986070
- ISBN-13
- 9780787986070
When Ray Davis took over the local 40-person South Umpqua Bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery "World's Greatest Bank." Eleven years, $7 billion in assets, and 128 branches (or " bank stores" in Umpqua lingo) later, the moniker seems quite apt. Other banks scratched their heads when Davis sent his tellers to Ritz-Carlton to learn customer service and were intrigued when he hired a cutting-edge design firm to completely re-think retail layout. Now, with a top design award under their belt, a name change (there never was a North Umpqua bank), and a completely new definition of the banking business, Umpqua has become the darling of the entrepreneurial press and a growth powerhouse. The New York Times calls Umpqua "Starbucks with tellers."
Ray Davis (Portland, OR), named by U.S. Banker as one of the 25 most influential people in the financial industry in 2005, is President and CEO of Umpqua Holdings Corporation. Alan Shrader (Moraga, CA) is an experienced writer and editor of business books.
„Inhaltsangabe“ gehört möglicherweise zu einer anderen Auflage dieses Titels.
Über die Autorin bzw. den Autor
The Authors
Ray Davis―Ernst & Young’s 2004 Regional Retail Entrepreneur of the Year―is a pioneer of change in the banking industry, revolutionizing how banks look, feel, sound, and operate. He is the president and CEO of Umpqua Holding Corporation and has been featured in the Wall Street Journal, the New York Times, Fast Company, BusinessWeek, Business 2.0, Newsweek, and CNBC. Umpqua was named to Fortune Magazine’s “100 Best Companies to Work For” list in 2007. Ray lives with his wife, Bobbi, in Portland, Oregon.
Alan Shrader is managing editor of Leader to Leader and an experienced writer and editor of business books.
„Über diesen Titel“ gehört möglicherweise zu einer anderen Auflage dieses Titels.