ISBN 10: 1938686306 / ISBN 13: 9781938686306
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This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Leading Through Relationships explores the importance of building a productive and motivated team for your company and how to build long-lasting relationships with your customers. Using the HVAC company where he has worked for thirty-seven years as an example, Alan Davis explores every position in a business, from the maintenance person and CSR to the parts manager, billing personnel, and even the president. In the process, he offers insight into how to make everyone in your company into a team player. Buchnummer des Verkäufers

Über diesen Titel:

Inhaltsangabe: Leading Through Relationships explores the importance of building a productive and motivated team for your company and how to build long-lasting relationships with your customers. Using the HVAC company where he has worked for thirty-seven years as an example, Alan Davis explores every position in a business, from the maintenance person and CSR to the parts manager, billing personnel, and even the president. In the process, he offers insight into how to make everyone in your company into a team player.

Readers will learn all the ins and outs of operating a successful business, including:

Why employee motivation is not solely about pay and benefits

How to overcome toxic energy in the workplace and replace it with synergy

The value of hiring from within the company

How the circle of sales means everyone in the company is a salesperson

How to retain customers by making them realize the value you offer

Why fancy advertising is no replacement for building long-lasting customer relationships

When and how to delegate effectively

The importance of keeping work in its place so it doesn t interfere with your private life

No matter what challenge your business is facing, Alan Davis has been there. Let him help you develop the relationships necessary for your business to succeed.

About the Author: For thirty-seven years, Alan Davis has worked at a successful HVAC company, beginning as a mechanic s helper and working his way up to be Vice President of the Service Division. One of his career highlights was being part of a team that created a computer program focused on the needs of a fast growing service department. He also worked closely with a vendor representative to create a home study course for HVAC technicians that was later approved by the State of North Carolina Apprenticeship Program.

Alan has served as a board member for the NC Heating and Air Conditioning Contractors Association as well as the NC Community College Construction Alliance and the Wake County Public Schools Business Alliance.

A native of North Carolina, Alan lives in the Raleigh Durham area with his wife and two children. When he is not working, you will probably find him on his houseboat with his wife, relaxing and enjoying the great outdoors.

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Alan Davis, Amy Loury
Verlag: Aviva Publishing (2013)
ISBN 10: 1938686306 ISBN 13: 9781938686306
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Better World Books
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Buchbeschreibung Aviva Publishing, 2013. Buchzustand: Very Good. First. Great condition for a used book! Minimal wear. Buchnummer des Verkäufers GRP87535800

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