With my 30 years of corporate experience, I was fortunate enough to engage in leadership roles that gave me a fresh new understanding of becoming a better leader. My undying passion was to give back to society through the learnings that I had accumulated.

After deep analysis and study, I quickly realised that there was a set of must-have skills for anyone and everyone to be a good leader. It was then that I integrated all my knowledge and experience in a structured manner to effectively imbibe and enhance their abilities by enabling them with the missing ingredients to become a great leader.

I wanted to fill the gaps that were amiss, and this led me to create fine guidelines that were easy to adapt and execute. This is when I decided to write this book.

The leaders, after reading this book, will be enriched and come to understand the common and minimalistic gaps that they were oblivious to. The contents of this book are designed to ascertain that the knowledge and the tools mentioned in the book, will help them in every sphere of their lives.

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We first started out as ?The Paperback Exchange,? a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become ?PBShop.? This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.

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Unit 22 Horcott Industrial Estate, Horcott Road, Fairford, GL7 4BX, United Kingdom

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We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.

Returns requested beyond this time will not be authorised.

Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
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