. . All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping.

Bestandsnummer des Verk�ufers BOS-N-06a-01552

Verk�ufer kontaktieren

Diesen Artikel melden

Bibliografische Details

Titel: Making Customers Matter (Lessons Learned)
Verlag: Harvard Business Review Press
Erscheinungsjahr: 2010
Sprache: Englisch
ISBN-10: 1422139883
ISBN-13: 9781422139882
Einband: Softcover
Zustand: Very Good

�ber diesen Titel

Inhaltsangabe

Learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned. Concise and engaging, each volume in this book series offers fourteen insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. The Lessons Learned series also offers all of the lessons in their original video format, free bonus videos, and other exclusive features online. A crucial resource for today's busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world's most talented leaders. FEATURING INTERVIEWS WITH: William Johnson, H.J. Heinz Company Paul Skinner, Shell Oil Products Company William Lamar, Jr., McDonald's USA Jeb Dasteel, Oracle And other top business leaders

�ber die Autorin bzw. den Autor

Fifty Lessons is a media company; the content it creates is currently available as a series of filmed interviews online, on DVD, in books and on the in-flight TV channels of selected airlines. The growing Fifty Lessons digital library already holds more than 500 individual lessons from over 100 high profile international business leaders. Experienced and respected leaders from industry, the public sector and academia are invited to contribute their most important lessons. The lessons are then fully indexed enabling Fifty Lessons to match its content directly to the strategic business learning objectives of its clients which include corporations, public sector organisations and educators.

��ber diesen Titel� kann sich auf eine andere Ausgabe dieses Titels beziehen.

Anbieterinformationen

More Than Words (MTW) is a social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online used book business, caf�, and community space, youth develop the employment skills, leadership, and self-confidence they need to successfully transition to adulthood.

Zur Homepage des Verk�ufers

Unternehmensdaten des Verk�ufers

More Than Words
376 Moody Street, Waltham, MA, 02453, U.S.A.

Gesch�ftsbedingungen und Versandinformationen

Verkaufsbedingungen

We guarantee the condition of every book as it�s described on the Abebooks web sites. If you�re dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn�t arrived, you�re eligible for a refund within 30 days of the estimated delivery date. If you�ve changed your mind about a book that you�ve ordered, please use the Ask bookseller a question link to contact us and we�ll respond within 2 business days.

Widerrufsbelehrung

Versandbedingungen

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Versandkosten von USA nach Deutschland

Versandkosten von USA nach Deutschland
Bestellmenge	21 bis 36�Werktage	5 bis 8�Werktage
Erster Artikel	EUR 25.62	EUR 29.89

Die Versandzeiten werden von den Verk�uferinnen und Verk�ufern festgelegt. Sie variieren je nach Versanddienstleister und Standort. Sendungen, die den Zoll passieren, k�nnen Verz�gerungen unterliegen. Eventuell anfallende Abgaben oder Geb�hren sind von der K�uferin bzw. dem K�ufer zu tragen. Die Verk�uferin bzw. der Verk�ufer kann Sie bez�glich zus�tzlicher Versandkosten kontaktieren, um einen m�glichen Anstieg der Versandkosten f�r Ihre Artikel auszugleichen.